Heart of Safety Coalition Empowering people and inspiring change

Resources

By sharing knowledge, frontline stories and proven practices we can inspire others and help drive change. Access a range of research papers, reports, toolkits and other resources to advance the important work of protecting the psychological, emotional and physical safety of all healthcare team members. Tools are also available to support, elevate and accelerate health justice for all who work in healthcare.

Research and reports

Patient code of conduct

This report looks at patient codes of conduct from a content, communication and consequences perspective with the aim of helping health system leaders create a safe work environment.

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2022 research report: restoring a safe and thriving healthcare workforce

This report outlines practices and solutions some health systems are implementing to support a safe and thriving workforce.

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NASA TLX Survey: How communication challenges impact nurse wellbeing

More than 500 nurses participated in a survey to understand the task load of clinical communication. This report details survey results and five emerging themes perceived as barriers.

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Human-centered leadership mastery model

This report defines the heartset, mindset and skillset that enable leaders to support themselves, lead their teams, and drive sustainable organizational excellence.

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Issue Brief: Addressing workplace violence in leading health systems

This brief outlines the impact of workplace violence on healthcare professionals and the entire healthcare system, and offers a maturity model that leaders can use to advance efforts to address this epidemic.

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Toolkits and webinars

2022 Healthcare Workforce Rescue Package

A group of healthcare experts in collaboration with the Coalition and the National Academy of Medicine, published evidence-based actions that can support healthcare team member wellbeing.

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Code Lavender® program overview and quick start kit

This quick start kit outlines how a Code Lavender program can be implemented to support the physical, emotional and spiritual wellbeing of patients, families and care team members.

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Code Lavender® toolkit

This comprehensive, solution-focused toolkit outlines the importance of Code Lavender programs and how they can be implemented to support the physical, emotional and spiritual wellbeing of patients, families and care team members.

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Webinar: addressing workplace violence in leading health systems

This on-demand webinar provides an overview of The Academy’s Workplace Violence Maturity Model designed to help leaders identify ways to help protect their healthcare workforce.

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Articles

Humans as an essential source of safety: A frameshift for system resilience

In this commentary, the authors propose that a safety II framework (viewing human creativity as an essential safety safeguard rather than the root cause of error) is critical to the future of safety and wellbeing in healthcare and the sustainability of the workforce.

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Racial, ethnic and gender diversity among academic surgical leaders in the U.S.

A cross-sectional study of 2,165 faculty at 165 surgical departments in the U.S. and Puerto Rico, showed males outnumbered females across all leadership roles, and only 8.9% of leaders were of racial or ethnic groups.

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Healthcare Worker Rescue Package encourages simplicity

The 2022 Healthcare Workforce Rescue Package prioritizes the five critical actions health system leaders can take now to safeguard healthcare workers’ emotional and psychological stability. It also helps lay a foundation for broader wellbeing initiatives in the future.

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