Safety is at the heart of protecting our healthcare workforce, which means being safe from physical and emotional harm and free from all forms of inequity and racial injustice. Workplace violence, burnout and disparities existed long before the outbreak of COVID-19. The pandemic, however, exacerbated the factors contributing to workplace violence, created an environment of unprecedented stress and exposed the impact of systemic inequities and racial injustice on the wellbeing of healthcare team members.
We believe a renewed and expanded definition of safety is needed to restore trust, recruit and retain individuals to healing professions, enable care to be provided with the greatest skill and humanity, and ensure the wellbeing of every person working in healthcare. We’ve committed to:
1. Investing in processes and technologies that reduce emotional and cognitive burdens on team members and restore human connection to the healthcare experience.
2. Creating practices and policies that advance open communication between team members and leaders so people feel safe to speak up, bringing their full selves to work.
3. Providing resources to assess and support team members’ emotional, social and spiritual health, and alleviating the stigma and deterrents to seek support.
4. Declaring equity and anti-racism core components of safety, requiring explicit organizational and health equity-focused policies and practices to advance diversity, inclusion and belonging.
5. Implementing a zero-harm program for care team members to eliminate workplace violence, both physical and verbal, whether from team members, patients, families or community members.
6. Ensuring that all healthcare organizations can procure and provide evidence-based personal protective equipment, technology, tools and processes that healthcare team members need to do their jobs safely and care for patients.
Join the Heart of Safety Coalition, a growing community of leaders, learners and advocates working to advance a new definition of safety and inspire transformation to improve the wellbeing of healthcare team members.
By completing this form and signing up to join the Heart of Safety Coalition, I attest:
By attesting, I agree to receive the Heart of Safety newsletter and information about the Coalition’s news, events, podcast, research and resources.
I understand that I can unsubscribe from this communication at any time by emailing heartofsafetycoalition@stryker.com.
Bridget Duffy, MD
Founding Partner
CEO Coalition
Robert Garrett, FACHE
CEO
Hackensack Meridian Health
Andrea Walsh, JD
President and CEO
HealthPartners
Wright Lassiter, MHA
Former President and CEO
Henry Ford Health System
Marc Harrison, MD
Former President and CEO
Intermountain Healthcare
Anne Klibanski, MD
President and CEO
Mass General Brigham
Rod Hochman, MD
President and CEO
Providence
Laura Kaiser, FACHE
President and CEO
SSM Health
Johnese Spisso, MPA
CEO
UCLA Hospital System
Susan Ehrlich, MD, MPP
CEO
Zuckerberg San Francisco General
CORPM-GSNPS-MICRO-1281075