Heart of Safety Coalition Tranforming safety and wellbeing, together

The Heart of Safety Declaration of Principles

Safety is at the heart of protecting our healthcare workforce, which means being safe from all forms of physical, psychological and emotional harm while at work. We believe a renewed and expanded definition of care team safety is needed to restore trust, recruit and retain individuals to healing professions, enable care to be provided with the greatest skill and humanity, and ensure the wellbeing of every person working in healthcare.

We’re committed to advancing the three pillars of care team safety to support a thriving healthcare workforce.

Safeguard psychological and emotional safety

1. Invest in processes and technologies that reduce emotional and cognitive burdens on team members and restore human connection to the healthcare experience.

2. Create practices and policies that advance open communication between team members and leaders so people feel safe to speak up, bringing their full selves to work.

3. Provide resources to assess and support team members’ emotional, social and spiritual health, and alleviating the stigma and deterrents to seek support.

Promote dignity and inclusion

4. Uphold a culture of respect and trust as core components of safety, promoting organizational policies and practices that advance dignity, inclusion and belonging for all people.

Ensure physical safety

5. Implement a zero-tolerance program regarding workplace violence, both physical and verbal, whether from team members, patients, families or community members.

6. Ensure that all healthcare organizations can procure and provide evidence-based personal protective equipment, technology, tools and processes that team members need to do their jobs safely and care for patients.

Join the Heart of Safety Coalition, a growing community of leaders, learners and advocates working to advance a new definition of care team safety.

By signing up for a free Coalition membership:

I pledge to do my best to advance the concepts outlined in the Heart of Safety Declaration of Principles.
I understand I’ll have complimentary access to research, resources and like-minded individuals to help advance practices that support these Principles.

Co-authors of the Declaration

In early 2021, CEOs from health systems across the U.S. convened virtually to examine standards of safety and trust for healthcare professionals at every level of their organizations. Their goal was to collectively take action to protect the wellbeing of these essential team members and ensure they have the systems, tools and resources they need and deserve to feel safe at work. These discussions resulted in the Heart of Safety Declaration of Principles for the physical safety, emotional wellbeing and dignity and inclusion of all who work in healthcare. We’re grateful for their vision and leadership that has set the template for how the Coalition is serving the broader community today.