Leading a Human-Centered Community – Bob Henkel, LFACHE

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Episode 15 | Duration: 33:59

Bob Henkel, LFACHE, is the President of Healthcare Transformation at the THEO Executive Group and the former president and chief executive officer of Ascension. In his current role, Mr. Henkel is building a community of C-suite leaders to overcome the fragmented, yet interconnected challenges facing the healthcare industry.

In this episode, Mr. Henkel discusses how to build a community-based organization centered on vision and values and built on a foundation of trust. He explains how it can be all too tempting to compromise that foundation with excuses or a lack of transparency. Instead, leaders must have the courage to weigh every decision through the lens of mission, vision, and values. For example, when a series of acquisitions made hundreds of administrative jobs redundant, Mr. Henkel and his team gave affected employees two-years advance notice that their positions would be eliminated. This gave team members the opportunity to skill up, apply for other positions in the organization, or seek opportunities elsewhere before their jobs ended.

Links Related to Mr. Henkel’s Podcast

• Good Day Ascension: Passing the Torch
  
• The Case for Faith-Based Competitive Advantage
• The Moral Imperative to Disclose Medical Error: Doing the Right Thing