Creating trust through communication during COVID-19 – Anne Diamond, JD

Apple Podcast | Spotify

Episode 39 | Duration: 30:10

Anne Diamond, JD, is the president of Bridgeport Hospital, part of Yale New Haven Health. Ms. Diamond’s education and background includes leadership, process and experience improvement, health system growth, and a degree in health law. She began her career as a nuclear medicine technologist.

In this episode, Ms. Diamond talks about the impact of COVID-19 on the Bridgeport, Connecticut community. Bridgeport is a racially and ethnically diverse community with a poverty rate double that of the State’s average. Despite this stat, Bridgeport Hospital had lower than expected COVID mortality among its Black and Latinx patients. She delves into the importance of communication, community trust, and support for team members to create a trend-bucking COVID-19 response.

Links Related to Ms. Diamond’s Podcast

• Becker’s Hospital Review Leadership advice from 9 women across Yale New Haven Health