Audience: This course is designed for Vocera Platform 6 system administrators and their backup administrators. This session will introduce administrators to the platform and provide them with fundamental tools for maintenance and troubleshooting.
Course Agenda:
Overview of Platform Tasks and Features
- Using Staff Assignment
- Using Vina Web Messaging
- Creating Users and Voice Groups
- Managing an Active Directory Connection
- Creating and Assigning Quick Responses
- Creating and Managing Templates
- Endpoint-to-Endpoint Messaging and Calling
- Backing up the Vocera Platform
- Clustering Overview
Navigating the Web Console
- Managing the Facility
- Initializing and Configuring the Badge Properties Editor
- Working with Vocera Devices
- Managing Devices from the Administrator Console
- Managing Access Point Locations
Basic Troubleshooting
- The Audit Log and Message & Alert Tracking
- Overview of Adapter Services
- Recognizing Common Issues and How to Solve Them
- Accessing the PDMenu
- When to Contact Vocera Technical Support
Additional Training Opportunities
- Vocera University
- Intermediate Platform 6 System Administration Training
- Advanced Platform 6 System Administration Training
- Vocera Learning Center Content
- Vocera Platform Staff Assignment for End Users
- Introduction to Vocera Vina for End Users
- Introduction to Vocera Vina Web for End Users
*This course does not apply to Vocera Voice version 5.x.
Note: The agenda is subject to change based on the life cycle of the product and training requirements.