Professional Services

Expert Consulting and Deployment

Vocera Professional Services help customers achieve workflow efficiency, improve staff productivity, and accelerate time to deployment. Whether for an initial deployment or expansion, Vocera has the tools, solutions, and guiding principles to ensure attainment of an organization’s established metrics and goals.

Workflow Analysis & Consulting

Vocera provides integrated, intelligent communication solutions that align with an organization’s goals to improve communication, productivity and outcomes. Key to the successful deployment of the Vocera system is identifying areas of improvement within the infrastructure and workflow of the environment. Professional Services will orchestrate these interactive fact-finding sessions based on its proven deployment strategies leveraged by over 1000 organizations to date.

Implementation & Deployment

Vocera utilizes an implementation methodology that incorporates tools, best practices and knowledge to deliver high quality solutions, accelerated time to implementation, and customer self-sufficiency. The implementation services include project management, integration design, wireless assessments, workflow analysis, call flow design, database development, software installation and testing, technical training, go-live training and support, command center support services, and post-deployment optimization.

Third-Party Applications

Integration with third-party applications enhances the usability and performance of the Vocera system. Professional Services works with integrators to define customer requirements and manage the integration of third-party components.